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EnCours is a specialist training practice providing development initiatives to both public and private sector organisations in the UK Africa and the Middle East.

Whether assisting public sector bodies to improve capacity and capability or working with small company directors on a one to one basis EnCours researches, develops and delivers practical solutions, which contribute to measurable results in the working environment.

Our Proposition
The EnCours proposition is based on three ‘I's’

Integrity Respect for you, your business and your objectives. Encours never offers solutions without first fully understanding your needs and those of your people

Influence All programmes EnCours offer are designed to influence not just what people do but how they do them and how they behave. At EnCours, we believe our programmes can influence you and your business for the better

Improvement EnCours seeks to provide measurable improvement in performance, knowledge or behaviour through tailor made programmes delivered by consultants who are grounded in the real world. All our consultants bring a strong business background to bear on programmes.

Our proposition is based on helping improve what you do and how you do it. At the outset, we will agree those improvement targets and the budget, if we exceed the target then there will be scope for a bonus

Our Approach
Diagnosis
Before proposing any action, EnCours will always meet with clients to identify what it is that the client is seeking to achieve. This may be one or more meetings with all stakeholders to

• Establish the current situation
• Identify areas of concern
• Identify and agree aims and objectives for future action
• Ensure that all parties are clear on the expected outcomes and benefits of the programme

Experience indicates that this is beneficial in achieving client objectives on time and within budget as it avoids misunderstandings.

Design
EnCours does not believe that this stage is one that is conducted in isolation from the client.

Having gained a clear understanding of your need we will develop an outline for the project; once we have your agreement on this, the look, feel and content of individual stages will be created.

At every step, all interested parties are involved in the consultation process and only when agreement with all has been reached will any materials be produced.

Programme Delivery
As part of the design process, the delivery strategy will be agreed between you and EnCours.

EnCours’ programme delivery is designed to maximise the learning opportunity for all delegates and can include:

• Trainer led input sessions
• Activity-based sessions
• Group discussion
• Presentations by delegates and invited speakers
• Business simulation and role-play.

Methods employed vary according to client needs

Evaluation
Any programme should be evaluated. EnCours evaluates every programme, and invites delegates to provide immediate feedback; further we recommend formal evaluation post programme to assess, learning, behaviour, and business results against expectation prior to attending the programme. Our preferred methodology is Kirkpatrick’s 4 Stage Model for Evaluating Training Effectiveness

For more information use our enquiry form or email us at encours@encotrain.com