Management Development | Management Training | Training Courses

EnCours was founded in June 2008 by two directors who between them have many years' experience in both training and line management:

Michael Shea
A member of senior management in multinational financial services companies, before branching out to run a training and business development consultancy.

Learning and Development Background:

• Five years with the Paper and Paper Products Industry Training Board, specialising in management development.
• Regional Training Adviser for Crown Financial Management,.
• Head of Consultant Development at Manulife Financial,
• Director of and trainer on courses for Thames Valley University on commercial and governmental topics for their Nigerian clients.
• Business Coach

Sales Experience:

• Financial services as an adviser, sales manager, and branch manager.
• Point of Sale IT:
• Directed and managed the design and implementation of a radical new Point of Sale system to a sceptical sales force of a multinational financial services company. Developed the system into a CRM application within the constraints of legacy mainframe systems.

Peter Nicholson

• Peter is a qualified teacher who has worked in the UK and the USA. In addition he has experience in sales and learning and development.

Learning and Development Background

• Successfully established First Accord Consulting Limited in 2003 successfully delivering projects in Banking, Financial Services, Telecommunications, Not for Profit Sectors. This follows many years experience in large organisations' learning and development teams.

Sales Experience

• In the financial services industry as an adviser and area manager in both direct sales and the IFA markets. Latterly with Canada Life as a Senior Business Development Manager

Our Associates
Our associates are highly experienced professionals who provide a wide range of skills, but the most important quality they bring is a strong business ethic, working to the levels of integrity and confidentiality our clients rightly expect of us.

They do not simply talk theory; they can speak from their own practical business experience.

Our pool of associates has a broad base of experience encompassing; broker sales in financial services, consultant training, specialist training in Point of Sale usage and telesales for major financial services companies, Total Quality Management, Project Management, HR management and practice, competency framework design, interview skills, NLP Stress management, Leading Change, Managing Changes and much, much more beside.

Our associates have experience in working with all levels of staff from new employees up to director level. They have experience in both the public and private sectors here in the UK and abroad. Organisations they have fulfilled contracts for include:

Abbey National, Alstrom Transport, Bae Systems, BMW and Mini, Age Concern Enterprises, Co-operative Insurance Society, City Equities Ltd, Department for Work and Pensions, Department for Environment Food and Rural Affairs Egg plc., Barclays plc., British Airways Cargo, SSL Pharmaceuticals, The Home Office, HSBC plc., Kensington Mortgages plc., Marks and Spencer's plc., National Australian Group, The Ministry of Defence Norwich Union plc., Prudential plc., Ovezstraker, Royal Bank of Scotland Group, Scottish Widows, Vodafone plc., FSA; Lloyds Banking Group; Alfred McAlpine; Manchester University, Options Strathclyde. Absolute Independent Financial Advisers; Tesco Bank, Global Human Resource Training Initiatives Ltd